At GiRLiT, we strive to provide high-quality glass covers and a seamless shopping experience. Please read our return and replacement policy carefully before making a purchase.

Replacement Eligibility

We offer replacements only under the following conditions:

1. Damaged or Defective Product

• If you receive a damaged or defective item, you may request a replacement.
• An unboxing video is mandatory to validate your claim.

2. Incorrect Product Received

• If you receive a product different from what you ordered, we will replace it at no extra cost.
• The replacement request must be submitted within 24 hours of delivery.

Conditions Not Eligible for Replacement or Refund

1. Partial COD Order Cancellations
2. Product Appearance Variations
3. Print Quality Over Time
4. Customer Ordering Errors
5. Customer Preference

Replacement Process

1. Submit a Request
2. Provide Required Proof
3. Return Shipping (if required)
4. Verification & Processing

Important Notes

• Once a replacement is issued, it cannot be replaced or returned again.
• Refunds and store credits are not applicable under any circumstances.
• Ensure you contact us within the stipulated timeframe with all necessary proofs to avoid issues with your request.

For any assistance, feel free to contact our customer support team.

Thank you for choosing GiRLiT!